With the documents from the "Downloads" section and the answers in the FAQ, you should be able to solve most of your problems.
You can find the "Downloads" section and the Frequently Asked Questions "FAQ" section in the menu which you can reach through the button on the top left of your screen. Most of your questions should be answered there.
Please check there first.
Certainly, we also want to help you in case of anything.
Gladys and Irene are happy to help you in case you didn’t find what you need on this webpage.